ALEN, Inc. Names Callaway Director of Sales & Marketing

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ALEN, Inc. Names Callaway Director of Sales & Marketing

Mobile, AL— October 1, 2018 — ALEN, Inc. has named Judy Callaway Director of Sales and Marketing. In this a new role, Callaway will lead the company’s efforts in sales and marketing strategies, planning and execution.

Callaway joins ALEN, Inc with more than 25 years of sales and marketing experience in the technology industry. Regarding her selection to this post, Ms. Callaway said, “It is an honor to be selected to lead the charge of telling the remarkable story of the innovative and technically superb solutions that are available to support private and public law enforcement. ALEN is working every day to improve the lives and safety of these officers and it is a privilege to be part of the ALEN team.”

About ALEN, Inc.

ALEN, Inc. is a cloud solution provider for U.S. government agencies and private organizations. Partnering with Microsoft as an Azure Government MSP and Nlets as a Strategic & Hosting partner, ALEN provides CJIS compliant solutions such as Computer Aided Dispatch (CAD), Records Management (RMS), Secure Instant Messaging, and eCitation.

For more information visit us at www.alen-usa.com or email sales@alen-usa.com.

Free Trial

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Apply for your 30-day free trial

What's included in the free trial?

Fill out the form to get started today!

Who can apply?

Qualified government entities, such as police departments, can apply and be granted access. More specifically access is reserved for criminal justice agencies (CJA) in the public or private sector and are subject to qualification prior to being granted access. A CJA is defined as a court, a governmental agency, or any subunit of a governmental agency which performs the administration of criminal justice pursuant to a statute or executive order and which allocates a substantial part of its annual budget to the administration of criminal justice. State and federal Inspectors General Offices are included.

Access can also be extended to noncriminal justice agencies (NCJA) in both the public or private sector upon review. The general definition of a NCJA is an entity or any subunit thereof that provides services primarily for purposes other than the administration of criminal justice.

Agencies typically granted access:

  • Airport Police Departments
  • Campus Law Enforcement
  • Conservation Law Enforcement
  • Dispatch Centers
  • Emergency Management
  • EMS Departments
  • Federal Agencies
  • Fire Departments
  • Harbor Police Departments
  • Military Law Enforcement
  • Municipal Courts
  • Police Departments
  • Railroad Law Enforcement
  • Sheriff's Departments
  • Special Police Companies
  • State Agencies
  • State Police/Highway Patrol
  • Transit Authorities
  • Tribal Law Enforcement
1 Company
2 Contact
3 User
4 Final
  • Company / Department Information

SFS

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Secure File Storage (SFS)


SFS has been released within its Records and Court Management solutions. Organizations can now attach and manage electronic documents, images, audio and video files directly cases. Features include:

  • Upload documents, images, audio, and video files
  • CJIS Compliant
  • Real-time availability
  • No on premise storage server required
  • Scalable storage, no upfront costs
  • Geographically redundant

Pricing

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Plans & Pricing

Thank you for your interest in ALEN, Inc. pricing plans. We are currently finalizing our 2019 updates and will load them to this page by 12/31/2018. In the meantime, please let us know what you are interested in and we will contact you directly to provide the pricing you need.

Address and Phone

ALEN, Inc.
6207 Cottage Hill Road, Ste G
Mobile, Alabama 36609

Toll Free: 1 (877) 824-9313
Phone: 1 (251) 661-3949
Fax: 1 (866) 848-9216

 

Frequently Asked Questions

Are there any yearly maintenance fees?

No. We do not charge a yearly maintenance fee. Access to Support is also free 24/7.

Do I have to purchase any special equipment?

No. That's the amazing thing about our solutions being 100% cloud based. You are never required to purchase dedicated servers, network or other hardware to use our solutions. All we require is that you have a computer, Internet connection and a web browser. 

What about billing cycles?

We are commonly asked if a full year payment is required in advance, that answer is no. Billing can be structured to our your needs either on a quarterly or yearly basis.

Is the Free Trial really "free"?

Absolutely! We want you to test drive our solutions to make sure that they are a fit for your department before you subscribe. Too often departments become stuck with a solution that does not work because they could not try it first. We do not believe that a slide presentation is how you learn about our solutions, diving in and making it a part of your day-to-day operations does. Our free trials include everything that we offer with the package that you select, including 24x7x365 support and training. 

What type of law enforcement can access your solutions?

Our cloud solutions are ideal for the following types of law enforcement or related agencies:

Airport Police Departments
Campus Law Enforcement
Conservation Law Enforcement
Harbor Police Departments
Military Law Enforcement Agencies
Police Departments
Private Security Services
Railroad Law Enforcement
Sheriffs Departments
State Police/Highway Patrols
Transit Authorities
Tribal Law Enforcement


Solutions

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Cloud Solutions & Features


Without the need for expensive servers or software you can finally get a secure, affordable and efficient law enforcement solution that works for you without breaking your budget. Learn more about our solutions below.

Our solutions are ideal for the following types of public & private law enforcement or similar industries:

  • Airport Police Departments
  • Campus Law Enforcement
  • Conservation Law Enforcement
  • Harbor Police Departments
  • Military Law Enforcement Agencies
  • Police Departments
  • Private Security Services / Special Police
  • Railroad Law Enforcement
  • Sheriffs Departments
  • State Police/Highway Patrols
  • Transit Authorities
  • Tribal Law Enforcement

Computer Aided Dispatch (CAD)

Designed Specifically for First-First Responders.

Dispatchers are the first-first responders. They field calls that require them to be efficient multi-taskers. What other job requires giving directions to staff and helping to give instructions for CPR over the phone at the same time?

We've developed a solution that works with, not against, your dispatch team. It is fast, intuitive, and easy to use. Plus, our solution can be deployed quickly to agencies of any size.

Which means they won't miss a beat the next time someone calls needing instructions that may save a life.


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Records Management System (RMS)

Fight Crime Not Paperwork.

We know you didn't go into law enforcement to spend all day filling out paperwork. That is why ALEN provides a functional Records Management System (RMS) that streamlines your record keeping, making everyone in your organization more productive.

Officers will have one central location to enter their incident reports, activity logs, and field interviews, and once they hit send (from the field), their supervisor can review, approve or reject that report from anywhere.

This means your staff can spend more time helping to prevent, reduce and control crime.

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eCitation

A 15 Minute Traffic Stop is too Long! 

Officers have enough to worry about without having to log into applications spread out over several systems. Using our cloud platform allows for centralized storage and access to all of your agencies information in real-time.

Officers save even more time when you combine this with our Criminal Justice Information solution. It gives them the ability to import DMV related information directly into the citation.

Typical results are a traffic stop time reduction from 15 to 5 minutes! This not only increases officer safety, but increases their chances of stopping more violators per day.

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Criminal Justice Information

All of the information you need at your fingertips.

Our Cloud Criminal Justice Information solution allows qualified law enforcement agencies access to real-time criminal justice information held with federal or state databases.

Depending on your state, you'll be able to quickly access things like: DMV Information, Insurance Validation, Criminal History, Wanted Person, Gang Member, Sex Offender, Firearm, and more.

With our integrated solution, officers are no longer dependent on dispatch to respond to inquiries for tag or driver’s license validation. When paired with eCitation, this means less time on a traffic stop, lower radio overhead, and an increase in officer safety.

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Instant Messaging

Silence Means Security

Our Instant Messaging solution allows you to communicate and coordinate law enforcement activity without running the risk of the criminal hearing you.

It also meets FBI CJIS security policy standards so your communications will pass any formal audits you may be subject to without the need for any additional security controls.

But you won't miss your old communications systems as we allow for Direct & Group Conversations, Team Broadcast Messages, Channels for Topic Based Conversations, Offline Messaging, and more.

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Payment Portal

Instantly Collect Fines

Collecting credit card fine payments from violators has never been easier. Because of our integrated online payment portal for eCitations receiving payments from violators has never been faster or easier.

Our payment processing service is avaliable at no cost to all eCitation clients. Service fees are charged only to the violators electing to use the online payment option.

All major credit cards are accepted and deposits are made to your designated bank account nightly.

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