Computer Aided Dispatch System


Computer Aided Dispatch System (CAD)

A Solution for the First-First Responders.

You are the dispatcher, the first-first responder, call taker, multi-tasker, and at times may have to deliver a baby over the phone.

We know that information comes at you fast and we have developed a solution that can work with, not against you.

Fast, intuitive, and easy to use, our solution can be deployed quickly to agencies of any size.

Also includes! Records Management (RMS) | Instant Messaging | Vehicle Locator/Mapping


See how it works, videos below!



Plans & Pricing

Thank you for your interest in ALEN, Inc. pricing plans. For more information on our plans and pricing, please inquire here or call us at 1-877-824-9313.

Address and Phone

ALEN, Inc.
6207 Cottage Hill Road, Ste G
Mobile, Alabama 36609

Toll Free: 1 (877) 824-9313
Phone: 1 (251) 661-3949
Fax: 1 (866) 848-9216


Frequently Asked Questions

Are there any yearly maintenance fees?

No. We do not charge a yearly maintenance fee. Access to Support is also free 24/7.

Do I have to purchase any special equipment?

No. That's the amazing thing about our solutions being 100% cloud based. You are never required to purchase dedicated servers, network or other hardware to use our solutions. All we require is that you have a computer, Internet connection and a web browser. 

What about billing cycles?

We are commonly asked if a full year payment is required in advance, that answer is no. Billing can be structured to our your needs either on a quarterly or yearly basis.

Is the Free Trial really "free"?

Absolutely! We want you to test drive our solutions to make sure that they are a fit for your department before you subscribe. Too often departments become stuck with a solution that does not work because they could not try it first. We do not believe that a slide presentation is how you learn about our solutions, diving in and making it a part of your day-to-day operations does. Our free trials include everything that we offer with the package that you select, including 24x7x365 support and training. 

What type of law enforcement can access your solutions?

Our cloud solutions are ideal for the following types of law enforcement or related agencies:

Airport Police Departments
Campus Law Enforcement
Conservation Law Enforcement
Harbor Police Departments
Military Law Enforcement Agencies
Police Departments
Private Security Services
Railroad Law Enforcement
Sheriffs Departments
State Police/Highway Patrols
Transit Authorities
Tribal Law Enforcement



Criminal Justice Information

Our Cloud Criminal Justice Information solution, known as S.I.M.S. (Single Input Multiple Search), allows qualified law enforcement agencies and their officers to access real-time criminal justice information held with federal or state databases.

A benefit of our Cloud Criminal Justice Information solution is that it is just one component of our overall platform. Instead of your officers logging into applications spread out over several systems, using our cloud platform allows for centralized storage and access to all of your agencies information in real-time.

Just one of the many advantages officers find is that they are no longer dependent on waiting on dispatch to respond to inquiries for tag or driver’s license validation. This means less time on a traffic stop, lower radio overhead, and an increase in officer safety. To learn more about the benefits and features of our Cloud Criminal Justice Information solution contact us today.

*Search options will vary State-to-State. This is a list of the most common types available in most States. For a full comprehensive list of the allowed searches for your State please contact us.

Also includes! Instant Messaging | Vehicle Locator/Mapping


  • State & NCIC Database Connectivity*
  • III Criminal History (state regulated)
  • DMV Photos displayed (state regulated)
  • Insurance Validation (state regulated)
  • Audio and Visual Alerts on hot list items and warnings
  • Transactional Audit Log
  • Multiple Search options per state
  • View easy to read formatted response or raw response
  • Compatible with Driver’s License Scanners
  • Compatible with Vigilant LPR Software
  • & More!