ALEN, Inc. Names Callaway Director of Sales & Marketing

ALEN, Inc. Names Callaway Director of Sales & Marketing

Mobile, AL— October 1, 2018 — ALEN, Inc. has named Judy Callaway Director of Sales and Marketing. In this a new role, Callaway will lead the company’s efforts in sales and marketing strategies, planning and execution.

Callaway joins ALEN, Inc with more than 25 years of sales and marketing experience in the technology industry. Regarding her selection to this post, Ms. Callaway said, “It is an honor to be selected to lead the charge of telling the remarkable story of the innovative and technically superb solutions that are available to support private and public law enforcement. ALEN is working every day to improve the lives and safety of these officers and it is a privilege to be part of the ALEN team.”

About ALEN, Inc.

ALEN, Inc. is a cloud solution provider for U.S. government agencies and private organizations. Partnering with Microsoft as an Azure Government MSP and Nlets as a Strategic & Hosting partner, ALEN provides CJIS compliant solutions such as Computer Aided Dispatch (CAD), Records Management (RMS), Secure Instant Messaging, and eCitation.

For more information visit us at or email



At ALEN, we believe that software for your officers and dispatchers should be easy to use and should support the workflow they are already accustom to. Our integrated suite of products can be used independently of each other or they can be used all together allowing data to flow freely between each application.

These are the question we ask ourselves before we deploy an enhancement to our system:

  • Is it good for law enforcement?
  • Is it good for communities?
  • Is it good for all agencies?

If, and only if we can answer YES to these three questions, do we include the enhancement in our system. For you, this means that you are not paying for some feature you don’t need, and you are not paying for some feature only the largest agencies can benefit from. While we might not have all the bells and whistles that some of the players in our space have, we have the RIGHT ONES for your agency at a subscription fee you can afford.

We look forward to working with your department to uncover what is most pressing so that we can take the burden off your officers and enable them to do their jobs better, faster and easier.

Please look around and let us know how we can help!

Software as a Service


SaaS (Software as a Service)

ALEN is a Law Enforcement service provider that is 100% cloud based. We utilize a Software as a Service or "SaaS" model. This provides a cost-effective, flexible, and secure alternative to a traditional in-house managed software application.

Traditionally, law enforcement agencies are required to purchase, build, and maintain their own information technology solutions. Meaning that the agency must either have an IT department to support their solution. This leads to a high up-front costs and long term maintenance cost.

Cloud Benefits

  • Zero infrastructure to purchase
  • No yearly maintenance cost
  • Flexible licensing
  • Continual upgrades and added features
  • 99.99% service availability
  • Accessible from any location
  • Real-time communication
  • Robust File Storage & Backups
  • Top-tier & redundant infrastructure



Plans & Pricing

Thank you for your interest in ALEN, Inc. pricing plans. For more information on our plans and pricing, please inquire here or call us at 1-877-824-9313.

Address and Phone

ALEN, Inc.
6207 Cottage Hill Road, Ste G
Mobile, Alabama 36609

Toll Free: 1 (877) 824-9313
Phone: 1 (251) 661-3949
Fax: 1 (866) 848-9216


Frequently Asked Questions

Are there any yearly maintenance fees?

No. We do not charge a yearly maintenance fee. Access to Support is also free 24/7.

Do I have to purchase any special equipment?

No. That's the amazing thing about our solutions being 100% cloud based. You are never required to purchase dedicated servers, network or other hardware to use our solutions. All we require is that you have a computer, Internet connection and a web browser. 

What about billing cycles?

We are commonly asked if a full year payment is required in advance, that answer is no. Billing can be structured to our your needs either on a quarterly or yearly basis.

Is the Free Trial really "free"?

Absolutely! We want you to test drive our solutions to make sure that they are a fit for your department before you subscribe. Too often departments become stuck with a solution that does not work because they could not try it first. We do not believe that a slide presentation is how you learn about our solutions, diving in and making it a part of your day-to-day operations does. Our free trials include everything that we offer with the package that you select, including 24x7x365 support and training. 

What type of law enforcement can access your solutions?

Our cloud solutions are ideal for the following types of law enforcement or related agencies:

Airport Police Departments
Campus Law Enforcement
Conservation Law Enforcement
Harbor Police Departments
Military Law Enforcement Agencies
Police Departments
Private Security Services
Railroad Law Enforcement
Sheriffs Departments
State Police/Highway Patrols
Transit Authorities
Tribal Law Enforcement