ALEN, Inc. Names Callaway Director of Sales & Marketing

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ALEN, Inc. Names Callaway Director of Sales & Marketing

Mobile, AL— October 1, 2018 — ALEN, Inc. has named Judy Callaway Director of Sales and Marketing. In this a new role, Callaway will lead the company’s efforts in sales and marketing strategies, planning and execution.

Callaway joins ALEN, Inc with more than 25 years of sales and marketing experience in the technology industry. Regarding her selection to this post, Ms. Callaway said, “It is an honor to be selected to lead the charge of telling the remarkable story of the innovative and technically superb solutions that are available to support private and public law enforcement. ALEN is working every day to improve the lives and safety of these officers and it is a privilege to be part of the ALEN team.”

About ALEN, Inc.

ALEN, Inc. is a cloud solution provider for U.S. government agencies and private organizations. Partnering with Microsoft as an Azure Government MSP and Nlets as a Strategic & Hosting partner, ALEN provides CJIS compliant solutions such as Computer Aided Dispatch (CAD), Records Management (RMS), Secure Instant Messaging, and eCitation.

For more information visit us at www.alen-usa.com or email sales@alen-usa.com.

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Get your free CJIS compliant Instant Messaging now!

Available to all federal, state & local public safety departments.

Explore Our Cloud Solutions


Computer Aided Dispatch (CAD)

Designed Specifically for First-First Responders.

Dispatchers are the first-first responders. They field calls that require them to be efficient multi-taskers. What other job requires giving directions to staff and helping to give instructions for CPR over the phone at the same time?

We've developed a solution that works with, not against, your dispatch team. It is fast, intuitive, and easy to use. Plus, our solution can be deployed quickly to agencies of any size.

Which means they won't miss a beat the next time someone calls needing instructions that may save a life.

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Records Management System (RMS)

Fight Crime Not Paperwork.

We know you didn't go into law enforcement to spend all day filling out paperwork. That is why ALEN provides a functional Records Management System (RMS) that streamlines your record keeping, making everyone in your organization more productive.

Officers will have one central location to enter their incident reports, activity logs, and field interviews, and once they hit send (from the field), their supervisor can review, approve or reject that report from anywhere.

This means your staff can spend more time helping to prevent, reduce and control crime.

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eCitation

A 15 Minute Traffic Stop is too Long! 

Officers have enough to worry about without having to log into applications spread out over several systems. Using our cloud platform allows for centralized storage and access to all of your agencies information in real-time.

Officers save even more time when you combine this with our Criminal Justice Information solution. It gives them the ability to import DMV related information directly into the citation.

Typical results are a traffic stop time reduction from 15 to 5 minutes! This not only increases officer safety, but increases their chances of stopping more violators per day.

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Criminal Justice Information

All of the information you need at your fingertips.

Our Cloud Criminal Justice Information solution allows qualified law enforcement agencies access to real-time criminal justice information held with federal or state databases.

Depending on your state, you'll be able to quickly access things like: DMV Information, Insurance Validation, Criminal History, Wanted Person, Gang Member, Sex Offender, Firearm, and more.

With our integrated solution, officers are no longer dependent on dispatch to respond to inquiries for tag or driver’s license validation. When paired with eCitation, this means less time on a traffic stop, lower radio overhead, and an increase in officer safety.

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Our Solutions Are Secure

We are compliant with FBI CJIS Security Policy, PCI DSS 3.2 Standard, and Nlets Security Policy to name a few.


Our Solutions Are Affordable

Because there is no server equipment to purchase or maintain, this means no upfront hardware costs to your agency.

No Servers Required

Our Solutions Are Efficient

Increase efficiency with real-time data collaboration, faster data-driven decision making, and a single point of access.


Software as a Service

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SaaS (Software as a Service)


ALEN is a Law Enforcement service provider that is 100% cloud based. We utilize a Software as a Service or "SaaS" model. This provides a cost-effective, flexible, and secure alternative to a traditional in-house managed software application.

Traditionally, law enforcement agencies are required to purchase, build, and maintain their own information technology solutions. Meaning that the agency must either have an IT department to support their solution. This leads to a high up-front costs and long term maintenance cost.

Cloud Benefits

  • Zero infrastructure to purchase
  • No yearly maintenance cost
  • Flexible licensing
  • Continual upgrades and added features
  • 99.99% service availability
  • Accessible from any location
  • Real-time communication
  • Robust File Storage & Backups
  • Top-tier & redundant infrastructure

Pricing

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Plans & Pricing

Thank you for your interest in ALEN, Inc. pricing plans. We are currently finalizing our 2019 updates and will load them to this page by 12/31/2018. In the meantime, please let us know what you are interested in and we will contact you directly to provide the pricing you need.

Address and Phone

ALEN, Inc.
6207 Cottage Hill Road, Ste G
Mobile, Alabama 36609

Toll Free: 1 (877) 824-9313
Phone: 1 (251) 661-3949
Fax: 1 (866) 848-9216

 

Frequently Asked Questions

Are there any yearly maintenance fees?

No. We do not charge a yearly maintenance fee. Access to Support is also free 24/7.

Do I have to purchase any special equipment?

No. That's the amazing thing about our solutions being 100% cloud based. You are never required to purchase dedicated servers, network or other hardware to use our solutions. All we require is that you have a computer, Internet connection and a web browser. 

What about billing cycles?

We are commonly asked if a full year payment is required in advance, that answer is no. Billing can be structured to our your needs either on a quarterly or yearly basis.

Is the Free Trial really "free"?

Absolutely! We want you to test drive our solutions to make sure that they are a fit for your department before you subscribe. Too often departments become stuck with a solution that does not work because they could not try it first. We do not believe that a slide presentation is how you learn about our solutions, diving in and making it a part of your day-to-day operations does. Our free trials include everything that we offer with the package that you select, including 24x7x365 support and training. 

What type of law enforcement can access your solutions?

Our cloud solutions are ideal for the following types of law enforcement or related agencies:

Airport Police Departments
Campus Law Enforcement
Conservation Law Enforcement
Harbor Police Departments
Military Law Enforcement Agencies
Police Departments
Private Security Services
Railroad Law Enforcement
Sheriffs Departments
State Police/Highway Patrols
Transit Authorities
Tribal Law Enforcement