SaaS (Software as a Service)

ALEN is a Law Enforcement service provider that is 100% cloud based. We utilize a Software as a Service or SaaS model. This provides a cost-effective, flexible, and secure alternative to a traditional in-house managed software application.

Traditionally, law enforcement agencies are required to purchase, build, and maintain their own information technology solutions. Meaning that the agency must either have an IT department to support their solution. This leads to a high up-front costs and long term maintenance cost.

For example, a purchase of a traditional system means:

  • Installing software on the servers
  • Maintaining a database
  • Installing software on individual computers
  • Complicated upgrades

ALEN gives you an efficient and powerful alternative. Now your officers can utilize already “in hand” technologies such as Internet web browsers to access our powerful, up to date, and secure solutions from anywhere.


  • Minimal investment risk.
  • Secure remote access via any web browser (Internet Explorer, Google Chrome, or Firefox)
  • Solutions are compliant with FBI CJIS Security Policy 5.6, FIPS 140-2, PCI DSS 3.2.
  • Support delivered 24/7/365 by our U.S. based support team
  • Reduced total cost of ownership
  • Web based Management