Computer Aided Dispatch (CAD)

Dispatchers are the first-first responders. The need to manage multiple CFSs and communicate silently and quickly with all officers is paramount.  ALENs CAD Solution checks all the boxes for CAD Operators:  Speed, Ease of Use, Efficiency.  

Features:

  • Multi-Agency - Dispatchers can dispatch to as many agencies as needed from one or more dispatch locations
  • Fast, Easier User Interface - designed with dispatchers in mind
  • Audible call out to officers - dispatcher keys in "radio log" informaton and an audible is read out in the dispatched vehicle
  • Real-time information shared between all responders
  • Customization of screens by users.
  • Upload and attach any digital files to the CFS record (911 audio)
  • Address Book for rapid entry of location information
  • Quickly reassign calls with one click
  • Create necessary RMS cases with one click