What is SaaS?

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Check out our video to learn what Software as a Service (SaaS) is, and how we use it to provide cost effective solutions for law enforcement.


Delivering revolutionary, next-generation cloud solutions for law enforcement.

We are a leading provider of cloud solutions for federal, state and local law enforcement throughout the United States. Our goal is to provide agencies of all sizes with secure, affordable, and efficient solutions that utilize the latest technologies available today.

When you team up with us you will benefit from real-time data collaboration, faster data-driven decision making, and increased officer safety. Our superior technology combined with the most reliable network and customer service has made us the solution of choice for hundreds of law enforcement agencies.

Take some time and explore our wide variety of solutions and when you are ready, contact us to get started. We look forward to serving you.

ALEN Announces Secure File Storage

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Announcing Secure File Storage

09/16/2016

Friday, September 16, 2016, Mobile, AL – ALEN, a leader in government cloud solutions, is pleased to announce its latest feature, Secure File Storage (SFS). Currently SFS has been released within its Records and Court Management solutions. Organizations can now attach and manage electronic documents, images, audio and video files directly cases. Features include:

  • Upload documents, images, audio, and video files
  • CJIS Compliant
  • Real-time availability
  • No on premise storage server required
  • Scalable storage, no upfront costs
  • Geographically redundant

To learn more click here to contact us.

About ALEN

ALEN, Inc. (ALEN) is a privately held, Software as a Service (SaaS) provider for U.S. government organizations. Operating its Government Community Cloud at the Nlets datacenter facility in Phoenix, AZ, ALEN currently supplies over 200 government organizations nationwide with secure, state of the art, cloud based access for CJIS/NCIC access, Records Management, Court Management, and eCitation.

ALEN believes that a government organization should never have to enter a long term contract agreement, pay up-front costs, purchase servers, or install complex software to have access to up-to-date technology solutions. Operating under a SaaS subscription model ALEN’s solutions are budget friendly with month-to-month billing, free 24/7 support, and no hidden fees.

Azure Government Managed Service Provider

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AZURE GOVERNMENT MANAGED SERVICE PROVIDER (MSP)

08/29/2016

Thursday, August 18, 2016, Mobile, AL – ALEN, a Microsoft Partner, is proud to announce that it is now a Microsoft Azure Government Managed Service Provider (MSP). Through this new level of partnership with Microsoft, ALEN can now rapidly increase its service and product offerings to continue to meet the increasing needs of Federal, State and Local government organizations.

Azure Government is a private Government-Community Cloud that is reserved for and designed to support strategic government scenarios that require speed, scale, security and compliance for U.S. government organizations. Additionally, Azure Government is designed to meet the higher level of security and compliance needs for Federal, State and Local Government agencies. Compliance standards include CJIS, FedRAMP, FISMA, FIPS 140-2, HIPAA, IRS 1075 and much more. You can learn about Azure Government Compliance by clicking here.

About ALEN

ALEN, Inc. (ALEN) is a privately held, Software as a Service (SaaS) provider for U.S. government organizations. Operating its Government Community Cloud at the Nlets datacenter facility in Phoenix, AZ, ALEN currently supplies over 200 government organizations nationwide with secure, state of the art, cloud based access for CJIS/NCIC access, Records Management, Court Management, and eCitation.

ALEN believes that a government organization should never have to enter a long term contract agreement, pay up-front costs, purchase servers, or install complex software to have access to up-to-date technology solutions. Operating under a SaaS subscription model ALEN’s solutions are budget friendly with month-to-month billing, free 24/7 support, and no hidden fees.

Helping All Lives Matter by Harnessing Big Data

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Helping All Lives Matter by Harnessing Big Data

MOBILE, Ala., June 14, 2016 (GLOBE NEWSWIRE) — ALEN’s flagship software as a service (SaaS) products, the S.I.M.S. Mobile CJIS System and their Record Management System (RMS), harness connectivity, big data, and advanced analytics to not only keep officers safe, but also provide valuable statistical information to law enforcement decision makers and their served communities.

The S.I.M.S. System quickly delivers critical information to officers in the field, vastly increasing their situational awareness by triggering audio and visual alerts when an individual reviewed in the system poses a threat or is connected to critical information the officer should be aware of prior to engagement.

Currently the majority of systems officers rely on are limited and antiquated, delivering little more than screens of text – similar to the old Microsoft DOS screens of decades ago. The S.I.M.S. System features a contemporary design, delivering information in an approachable user interface and is curated for the most expedient digestion of the material in a logical manner, which provides an engaging and more effective user experience.

With the ALEN RMS System, law enforcement decision makers are capable of configuring filters and control groups to monitor trends in specific geographical location, criminal activity, and behavioral patterns of their own personnel. Sheriffs, Police Commissioners, Police Chiefs, Superintendents, and other decision makers have a more comprehensive overview of the world in which their officers function thanks to ALEN’s RMS System.

Members of a community may feel unfairly targeted by police, but the data this RMS system reveals may bring to light that the area in question objectively has a high percentage of a minority group and / or a high crime rate. The perceived targeting of individuals is the result of the reality of the situation, which necessitates an increased police presence and is not a racially motivated persecution as backed up by hard facts and informative figures. This anonymous statistical data can be shared with media outlets and communities, building a powerful bridge of transparency, enabling a restoration of goodwill with the community, and creates a safer environment for officers and the public as a whole.

In addition to providing data focused on the communities being served, ALEN’s next-generation RMS technology also provides decision makers with the information necessary to properly coach their officers and correct undesirable behavior before a critical event occurs. The system can be configured to highlight undesirable trends of their personnel allowing the individual to get the help they may need and allow the law enforcement agency to maintain the cooperation of an effective, equitable social contract with the community.

ALEN’s Automatic Vehicle Locator (AVL) and Information Sharing component (IS) has helped hundreds of precincts across the country as well. The AVL features a host of tools related to agency vehicles which informs greater situational awareness, improves officer safety, results in better response time, and helps in accounting of engagements. The Information Sharing component provides for lightning fast, secure, cross-agency communication, and information sharing, ensuring the most recent situation is realized, no matter the locality or jurisdiction. When a massive crisis or domestic terror situation arises, the two most important factors in short supply are time and information. ALEN’s Information Sharing component can compensate for the limits of time by ensuring a more comprehensive picture is shared in real-time, reducing inconsistencies, and keeping their officers as safe as can be, moment-to-moment.

To learn more about ALEN, Inc.’s solutions for law enforcement, please click here to contact us.